Reputation and channels
Control what buyers find, and stay in front of your clients.
We manage how your company appears across search results, reviews and listings, and run the channels that keep existing clients close.
What we see in most engineering companies
One old complaint, an outdated listing or a wrong address can cost a deal before you ever hear about it. Meanwhile existing clients only hear from you when a quote is due.
Signs you need this
- Searching your company name shows an old complaint, a wrong address or a former employee’s review.
- Your Google Business Profile is unclaimed or has not been updated.
- Existing clients only hear from you when a quote is due.
- Dealers and distributors learn about new products from your competitors first.
What is included
Each part is scoped in writing before we start, so you know exactly what happens every month.
Reputation audit
What buyers see when they search your company, your leaders and your products.
Reviews and listings
Google Business Profile, directories and review sites, accurate and responded to.
Search result cleanup
Strong pages that push accurate information to the top.
WhatsApp broadcasts
Product updates, offers and news sent to opted in clients and dealers.
LinkedIn newsletters
A regular newsletter from your chairman or company page that clients subscribe to.
Monitoring
Alerts when your company or leaders are mentioned, so you can respond fast.
How it works
The same four stages every time, adjusted to your products, your people and your markets.
- 1
Reputation audit
What buyers see when they search your company, your leaders and your products, page by page.
- 2
Clean up and claim
Profiles claimed, details corrected, and accurate pages built to rank for your name.
- 3
Set up channels
A WhatsApp broadcast list and a LinkedIn newsletter for clients and dealers who choose to receive them.
- 4
Run and monitor
Regular updates, review responses and alerts when your company or leaders are mentioned.
What you get every month
How we measure itReview ratings and response time, search result sentiment, newsletter subscribers and broadcast engagement. We agree a baseline before we start and report against it every month.
A short diagnosis of where you stand today, against three competitors, before we propose anything.
Get a free visibility review- Review monitoring and professional responses
- Google Business Profile and directory updates
- Two broadcasts a month to opted in clients and dealers
- A LinkedIn newsletter from the chairman or company page
- Mention alerts and a short monthly summary
Who it is for
Companies with a long client list and a reputation built offline, who want search results and client communication to match it.
Questions about reputation and channels
Can you remove negative reviews?
We cannot remove genuine reviews. We respond professionally, fix inaccurate information and build strong positive presence around it.
What is a client broadcast channel?
A WhatsApp broadcast list or LinkedIn newsletter that lets you send updates to clients who have chosen to receive them.
How often do broadcasts go out?
Usually twice a month, so clients find them useful rather than noisy.
Is WhatsApp broadcasting allowed for B2B?
Yes, for people who have agreed to receive messages. We set up opt in properly and keep the frequency useful rather than noisy.
How quickly can search results change?
Claimed profiles and corrected listings update within weeks. Pushing older results down takes longer and depends on how strong they are.
Works best with the other practices
Each practice works alone. Together they cover every place a buyer checks you, with one plan and one report.
LinkedIn and leadership authority
Personal branding for your chairman, networking with vendors, industry leaders and prospects, and LinkedIn outreach.
See the practiceAI visibility and SEO
Get named when buyers ask ChatGPT, Gemini or Perplexity for suppliers, and rank on Google for the searches they make.
See the practiceWebsites
Fast, credible websites with product pages, spec downloads and RFQ forms, built for search and AI from day one.
See the practiceVideo and content
Projects, products, expos and events documented on video, company profile films, and social media for international markets.
See the practiceSales and growth consulting
CRM and workflow setup, sales process, marketing and business consulting, and IndiaMART and TradeIndia management.
See the practice
See what your buyers see when they look you up.
Book a 30 minute call, or ask for a free visibility review. If we are not the right fit, we will say so on the call.